Legal Policies & Governance Framework
Humble Care operates under strict principles of compassion, dignity, inclusion, and transparent accountability. Explore our 8 official statutory policies, safeguarding codes, and user agreements.
Child Safeguarding
Zero tolerance for child abuse, exploitation, or harassment across all educational and healthcare outreaches.
Fair Assessment
Assistance is evaluated responsibly based on verified vulnerability, need, and available resources without discrimination.
Data Protection
Personal beneficiary and donor data is protected with rigorous safeguards and is never sold to third parties.
Open Feedback
Direct channels for reporting grievances, requesting decision reviews, and submitting suggestions with no retaliation.
Official Statutory Policies (Version 1.0)
Website & Mobile Application Terms & Conditions
Governs general access to Humble Care digital platforms, non-guarantee of assistance, Wellspring healthcare disclaimer, vulnerability scoring, intellectual property, and user conduct.
Privacy Policy
Explains how personal, beneficiary, and technical data is collected, safeguarded, verified, and processed responsibly without ever selling user information.
Child Safeguarding & Protection Policy
Zero-tolerance code of conduct protecting children and minors across all Humble Care educational, health, digital, and outreach programs.
Complaints & Feedback Policy
Transparent mechanisms for beneficiaries, donors, and partners to submit grievances, reporting channels, anonymous options, and whistleblower non-retaliation.
Cookie Policy
Details essential session cookies, technical device identifiers, Firebase Authentication tokens, Cloud Firestore usage, and user cookie controls.
Donation & Refund Policy
Outlines manual Mobile Money and Bank Transfer donation procedures, transaction proof verification, non-entitlement to assistance, and error refund criteria.
Photography, Media & Publicity Consent Policy
Affirms that program participation never implies automatic publicity permission; governs voluntary consent, dignity, child photo safeguards, and revocation.
Volunteer Terms & Code of Conduct
Sets professional boundaries, safeguarding mandates, confidentiality standards, conflict-of-interest guidelines, and financial conduct rules for volunteers.
Official Secretariat & Legal Inquiries
Statutory correspondence, safeguarding notices & data privacy
Mankon, Bamenda, North West Region, Cameroon